In this Ted Talk, Doug Dietz talks about transforming the experience of children going through a MRI machine. I love this talk because it truly looks at the whole experience, not just the main tool that provides the majority of that experience. One piece will always be one piece, until it’s connected and made whole.
I make and think about WordPress themes all day with the WordPress.com Theme Team. They control the appearance of a WordPress website, and it’s a heck of a fun job. Most of the time. What I often hear from customers who use our products: “I just want to get it to look how I see […]
At Automattic this year, we’ve focused heavily on improving people’s experience using themes on WordPress.com. It’s one reason we introduced the TUX List, a set of theme user experience requirements. Putting these best practices into your themes on WordPress.org and elsewhere means anyone using them will have an easier time getting to what they really want to […]
Over the years I’ve come to realize that most difficult part of making websites isn’t the code, it’s the “hidden expectations”, the unseen aspects I didn’t know were my responsibility when I started: Accessibility, Security, Performance, and Empathy. Dave Rupert in Hidden Expectations. Dave Rupert writes about the responsibilities that come with building websites – the […]
Morten Rand-Hendriksen gave an excellent talk at WordCamp Europe 2016 about the role of empathy in the web field. It’s called Empathy and Acceptance in Design and Community, and you should give it a listen. I didn’t catch it in person, but it’s one of the best talks I’ve heard in awhile. I believe practicing empathy […]
I wrote a post over on ThemeShaper, curating some of the Automattic Theme Team’s recent and best talks all about themes and user experience. Check it out if you want to learn more about an often-overlooked skill in the theming world.
Nick Foster, a creative director and industrial designer, recently gave a talk at dConstruct called The Future Mundane. You should watch it. He talks about a design approach where you need to think about designing for others besides your ideal user, designing for how your “thing” interacts with other things, and designing for how it might […]
Day two of An Event Apart DC 2015 kicked off with Brad Frost introducing us to a different way to create the pieces that make up the sites we build. As he went on, and speakers took the stage after him, I started to notice an overarching message forming from these separate presentations. We need to […]
Today, I attended An Event Apart DC 2015, and loved how each talk touched on another, but yet little overlapped happened. I’m not one to write detailed posts about each talk because conferences help me expand my thinking, not show me exactly how to do something. They introduce me to topics, and point me in […]
The hamburger menu: is it useful or useless? My colleague, Davide Casali has some thoughts on when to use it.